Uso de variables mediadoras y moderadoras en la explicación de la lealtad del consumidor en ambientes de servicios
Author:
Publisher
Universidad Icesi
Subject
Management of Technology and Innovation,Marketing,Strategy and Management,Economics and Econometrics,Finance,Business and International Management
Reference61 articles.
1. Curvilinear effects of consumer loyalty;Agustin;Journal of Marketing Research,2005
2. Structural equation modelling in practice. A review and recommended two-step approach;Anderson;Psychological Bulleting,1988
3. The antecedents and consequences of customer satisfaction for firms;Anderson;Marketing Science,1993
4. Customer satisfaction cues to support market segmentation and explain switching behavior;Athanassopoulos;Journal of Business Research,2000
5. Looking for loss aversion in scanner panel data: The confounding effect of price response heterogeneity;Bell;Marketing Science,2000
Cited by 9 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Effects of Perceived Value and Customer Service on Brand Satisfaction;Journal of Promotion Management;2023-09-04
2. Relación de la lealtad y confianza en los usuarios de servicios móviles en tiempos de pandemia;Vinculatégica EFAN;2023-01-31
3. Point-of-sale loyalty analysis considering store environment (online and offline) and recency of purchase;Review of Business Management;2023
4. Does brand love strictly increase purchase intention? The case of Linio;Innovative Marketing;2022-10-14
5. Understanding Antecedents of Consumer Loyalty toward an Emerging Country’s Telecommunications Companies;Journal of International Consumer Marketing;2021-07-26
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3