The financial impact of online customer reviews in the restaurant industry: A moderating effect of brand equity
Author:
Publisher
Elsevier BV
Subject
Strategy and Management,Tourism, Leisure and Hospitality Management
Reference72 articles.
1. Credibility of electronic word-of-mouth: informational and normative determinants of online customer recommendations;Cheung;Int. J. Electronic Commerce,2009
2. How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry;Cox;J. Consum. Behav.,2015
3. What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM;Filieri;J. Bus. Res.,2015
4. eWOM, revisit intention, destination trust and gender;Abubakar;J. Hospitality Tourism Manage.,2017
5. Effectiveness of marketing cues on consumer perceptions of quality: the moderating roles of brand reputation and third‐party information;Akdeniz;Psychol. Mark.,2013
Cited by 37 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Exploring the mutual relationships of brand equity in the tourism and hospitality sector;Management Decision;2024-08-21
2. Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties;International Journal of Hospitality Management;2024-07
3. Yelp Uygulamasındaki Restoranların Keşifsel Veri Analizi ile İncelenmesi;International Journal of Contemporary Tourism Research;2024-05-27
4. Examining Fitness Centre Members' Perceived Risk, Attitude, and Behavioural Intentions in the Context of Brand Equity during the COVID-19 Pandemic;Sosyoekonomi;2024-04-28
5. Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses;International Journal of Information Management;2024-04
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3