What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM-Reference-Cited by-同舟云学术

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What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM

Published:2015-06 Issue:6 Volume:68 Page:1261-1270
ISSN:0148-2963
Container-title:Journal of Business Research
language:en
Short-container-title:Journal of Business Research

Author:

Filieri Raffaele

Publisher

Elsevier BV

Subject

Marketing

Reference79 articles.

1. Trustmarks, objective-source ratings, and implied investments in advertising: Investigating online trust and the context-specific nature of internet signals;Aiken;Journal of the Academy of Marketing Science,2006

2. The formation of market-level expectations and its covariates;Anderson;Journal of Consumer Research,2003

3. “Do we believe in TripAdvisor?” Examining credibility perceptions and online travelers' attitude toward using user-generated content;Ayeh;Journal of Travel Research,2013

4. On the evaluation of structural equation models;Bagozzi;Journal of the Academy of Marketing Science,1998

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