Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses
Author:
Publisher
Elsevier BV
Subject
Library and Information Sciences,Computer Networks and Communications,Information Systems
Reference154 articles.
1. The platform shapes the message: How website design affects abstraction and valence of online consumer reviews;Aerts;Decision Support Systems,2017
2. Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels;Ahani;Journal of Retailing and Consumer Services,2019
3. The theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Processes,1991
4. How the COVID-19 pandemic is changing online food shopping human behaviour in Italy;Alaimo;Sustainability,2020
5. An empirical comparison of machine learning methods for text-based sentiment analysis of online consumer reviews;Alantari;International Journal of Research in Marketing,2022
Cited by 6 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Airline reviews processing: Abstractive summarization and rating-based sentiment classification using deep transfer learning;International Journal of Information Management Data Insights;2024-11
2. Speaking with a “forked tongue” – misalignment between user ratings and textual emotions in LLMs;Kybernetes;2024-09-11
3. What Influences Users’ Continuous Intention to Use Function-Oriented Systems: A Different Impact Mechanism for Patent Information Platforms;International Journal of Human–Computer Interaction;2024-09-02
4. A decision framework for improving the service quality of charging stations based on online reviews and evolutionary game theory;Transportation Research Part A: Policy and Practice;2024-09
5. Outpacing choices: Examining dynamic consumer preferences across multi-generational information-intensive digital products;International Journal of Information Management;2024-08
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3