Customer-driven menu analysis (CDMA): Capturing customer voice in menu management

Author:

Nemeschansky Ben,von der Heidt Tania,Kim Peter Beomcheol

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference53 articles.

1. Operational efficiency evaluation of restaurant firms;Alberca;Int. J. Contemp. Hosp. Manage.,2018

2. Customer satisfaction and value as drivers of business success for fine dining restaurants;Arora;Serv. Marketing Q.,2006

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4. Fast Creativity & Innovation: Rapidly Improving Processes, Product Development and Solving;Bytheway,2007

5. Carlbäck, M. (2011); From cost accounting to customer accounting in the hospitality industry – a constructive approach. Retrieved from http://gupea.ub.gu.se/handle/2077/28069.

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