Customer Satisfaction and Value as Drivers of Business Success for Fine Dining Restaurants
Author:
Publisher
Informa UK Limited
Subject
Business, Management and Accounting (miscellaneous)
Link
http://www.tandfonline.com/doi/pdf/10.1300/J396v28n01_05
Reference27 articles.
1. Measuring Brand Equity Across Products and Markets
2. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
3. Birch, Eric N. Focus on Value. Creating Customer Satisfaction, The Conference Board, Inc. NY.
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