How does the consumer choose a restaurant? An overview of the determinants of consumer satisfaction
Author:
Funder
Conselho Nacional de Desenvolvimento Científico e Tecnológico
CAPES
Publisher
Elsevier BV
Reference204 articles.
1. Antecedents of the intent to recommend: A problem with fast food restaurants;Abdalla;Revista Brasileira de Gestão de Negócios,2012
2. Impact of Covid-19 pandemic on food and beverage service performance and behavioral intents: Importance of sanitary measures;Al-Marzouqi;Journal of Foodservice Business Research,2022
3. I am satisfied: A study on consumer loyalty in restaurants employing the dineservice scale;Alves;Revista Brasileira de Marketing,2017
4. The antecedents of satisfaction and revisit intention for full-service restaurants: An empirical study of the food and beverage industry in Jakarta;Anggraeni;International Journal of Asian Business and Information Management,2020
5. Restaurant’s atmospheric elements: What the customer wants;Ariffin;Procedia - Social and Behavioral Sciences,2012
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