Uncertain Time: Precarious Schedules and Job Turnover in the US Service Sector

Author:

Choper JoshuaORCID,Schneider Daniel,Harknett Kristen1

Affiliation:

1. Joshua Choper is a PhD Candidate in the Department of Sociology at the University of California, Berkeley. Daniel Schneider is a Professor of Public Policy and Sociology at Harvard University. Kristen Harknett is a Professor of Sociology at the University of California, San Francisco

Abstract

The authors develop a model of cumulative disadvantage relating three axes of disadvantage for hourly workers in the US retail and food service sectors: schedule instability, turnover, and earnings. In this model, exposure to unstable work schedules disrupts workers’ family and economic lives, straining the employment relation and increasing the likelihood of turnover, which can then lead to earnings losses. Drawing on new panel data from 1,827 hourly workers in retail and food service collected as part of the Shift Project, the authors demonstrate that exposure to schedule instability is a strong, robust predictor of turnover for workers with relatively unstable schedules (about one-third of the sample). Slightly less than half of this relationship is mediated by job satisfaction and another quarter by work–family conflict. Job turnover is generally associated with earnings losses due to unemployment, but workers leaving jobs with moderately unstable schedules experience earnings growth upon re-employment.

Funder

Hellman Family Fund

national institute of child health and human development

institute for research on labor and employment

ford foundation

washington center for equitable growth

u.s. army medical department center and school

Berkeley Population Center

robert wood johnson foundation

Publisher

SAGE Publications

Subject

Management of Technology and Innovation,Organizational Behavior and Human Resource Management,Strategy and Management

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