Author:
Barcellos Monalessa P.,de A. Falbo Ricardo,da Rocha Ana Regina C.
Cited by
6 articles.
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1. Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators;Proceedings of the 17th Brazilian Symposium on Software Quality;2018-10-17
2. Defining, measuring and monitoring IT service goals and strategies;Proceedings of the 12th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement;2018-10-11
3. SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT services;Information and Software Technology;2018-08
4. SINIS: A Method to Select Indicators for IT Services;Product-Focused Software Process Improvement;2015
5. Assessing Quality;Situational Method Engineering;2013-11-13