Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators-Reference-Cited by-同舟云学术

Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators

Published:2018-10-17 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 17th Brazilian Symposium on Software Quality
language:
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Author:

Ferreira Eduardo¹,Trinkenreich Bianca¹,Barcellos Monalessa Perini²,Santos Gleison¹

Affiliation:

1. PPGI/UNIRIO, Rio de Janeiro, RJ, Brasil

2. NEMO/PPGI/UFES, Vitória, ES, Brasil

Funder

Conselho Nacional de Desenvolvimento Científico e Tecnológico

Fundação Carlos Chagas Filho de Amparo à Pesquisa do Estado do Rio de Janeiro

UNIRIO

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3275245.3275274

Reference12 articles.

1. AXELOS ITIL v3 -- IT Infrastructure Library Refresh 2011/2014 www.itil-officialsite.com AXELOS ITIL v3 -- IT Infrastructure Library Refresh 2011/2014 www.itil-officialsite.com

2. Using a Reference Domain Ontology for Developing a Software Measurement Strategy for High Maturity Organizations

3. Defect Detection Efficiency: Test Case Based vs. Exploratory Testing

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