A Review of the Practical Applications of Pedagogic Conversational Agents to Be Used in School and University Classrooms

Abstract

Pedagogic Conversational Agents (PCAs) can be defined as autonomous characters that cohabit learning environments with students to create rich learning interactions. Currently, there are many agents reported in the literature of this fast-evolving field. In this paper, several designs of PCAs used as instructors, students, or companions are reviewed using a taxonomy to analyze the possibilities that PCAs can bring into the classrooms. Finally, a discussion as to whether this technology could become the future of education depending on the design trends identified is open for any educational technology practitioner, researcher, teacher, or manager involved in 21st century education.