System and User Strategies to Repair Conversational Breakdowns of Spoken Dialogue Systems: A Scoping Review
Author:
Affiliation:
1. University of Strathclyde, United Kingdom
2. Department of Computer and Information Sciences, University of Strathclyde, United Kingdom
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3640794.3665558
Reference80 articles.
1. Francesca Alloatti, Francesca Grasso, Roger Ferrod, Giovanni Siragusa, Luigi Di Caro, and Federica Cena. 2024. A tag-based methodology for the detection of user repair strategies in task-oriented conversational agents. Computer Speech & Language (2024), 101603.
2. Failing with Grace: Exploring the Role of Repair Costs in Conversational Breakdowns with in-Car Voice Assistants
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4. What does the literature say about the use of personal voice assistants in older adults? A scoping review
5. Resilient Chatbots
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