Nonverbal communication in hotels as a medium of experience co-creation

Author:

Islam Mohammad Shahidul,Kirillova KseniaORCID

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management,Transportation,Development

Reference95 articles.

1. Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process;Aarikka-Stenroos;Industrial Marketing Management,2012

2. Antecedents and consequences of customer brand engagement in integrated resorts;Ahn;International Journal of Hospitality Management,2018

3. Traveler-facing technology in the tourism experience: A historical perspective;Anaya;Journal of Travel & Tourism Marketing,2020

4. Bodily communication;Argyle,1990

5. Eye-contact, distance and affiliation;Argyle;Sociometry,1965

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