An Emerging Consumer Experience: Emotional Branding

Author:

Akgün Ali Ekber,Koçoğlu İpek,İmamoğlu Salih Zeki

Publisher

Elsevier BV

Subject

General Medicine

Reference21 articles.

1. The Role of Emotions in Marketing;Bagozzi;Journal of the Academy of Marketing Science,1999

2. Exploring Customer Loyalty Following Service Recovery: The Mediating Effects of Trust and Emotions;DeWitt;Journal of Service Research,2008

3. Elliott, R. (1998). A Model of Emotion-Driven Choice. Journal of Marketing Management, 14, 1/3, 95-108.

4. Brand Loyalty: Emotional Devotion or Rational Behavior –A Study on Mobile Telephones from Eskisehir, Turkey;Ersoy;The Business Review, Cambridge,2000

5. Consumers and Their Brands: Developing Relationship Theory in Consumer Research;Fournier;Journal of Consumer Research,1998

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