Factors affecting users' satisfaction and dissatisfaction of OTT services in South Korea

Author:

Shin Sunkyung,Park JooyeunORCID

Funder

Ministry of Science, ICT and Future Planning

Institute for Information and Communications Technology Promotion

Hankuk University of Foreign Studies

Ministry of Science and ICT, South Korea

Publisher

Elsevier BV

Subject

Information Systems,Communication,Library and Information Sciences,Economics and Econometrics,Management, Monitoring, Policy and Law,Management Information Systems

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5. A study on user experience of OTT service-focused on Netflix, Watcha and Wavve;Choi;Journal of Digital Convergence,2020

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