Proactive product service strategies: An application in the European health market

Author:

Frambach Ruud T.,Wels-Lips Inge,Gündlach Arjan

Publisher

Elsevier BV

Subject

Marketing

Reference26 articles.

1. What Presale and Postsale Services do You Need to be Competitive?;Samli;Industrial Marketing Management,1992

2. Marketing Success through Differention of Anything;Levitt;Harvard Business Review,1980

3. Customer Service as Competitive Tool;Kyj;Industrial Marketing Management,1987

4. Measuring and Managing Customer Service in Industrial Firms;Morris;Industrial Marketing Management,1992

5. Marketing of Product Services;Van der Hart;Tijdschrift voor Marketing,1988

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