What presale and postsale services do you need to be competitive-Reference-Cited by-同舟云学术

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What presale and postsale services do you need to be competitive

Published:1992-02 Issue:1 Volume:21 Page:33-41
ISSN:0019-8501
Container-title:Industrial Marketing Management
language:en
Short-container-title:Industrial Marketing Management

Author:

Samli A.Coskun,Jacobs Laurence W.,Wills James

Publisher

Elsevier BV

Subject

Marketing

Reference35 articles.

1. Statistical Abstract of the United States, 1990,1991

2. Success and Failure in New Industrial Services;deBretani;Journal of Product Innovation Management,1989

3. After Sales Services Quality: Views Between Industrial Customers and Service Managers;Kasper;Industrial Marketing Management,1989

4. Marketing Management;Kotler,1988

5. Technology Transfer;Samli,1985

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