Do online peer reviews stimulate diners’ continued log-in behavior: Investigating the role of emotions in the O2O meal delivery apps context

Author:

Shah Adnan Muhammad,Abbasi Amir ZaibORCID,Yan Xiangbin

Publisher

Elsevier BV

Subject

Marketing

Reference64 articles.

1. Feeling hungry? let's order through mobile! examining the fast food mobile commerce in China;Akram;J. Retailing Consum. Serv.,2020

2. Mobile food ordering apps: an empirical study of the factors affecting customer e-satisfaction and continued intention to reuse;Alalwan;Int. J. Inf. Manag.,2020

3. Pictorial content, sequence of conflicting online reviews and consumer decision-making: the stimulus-organism-response model revisited;Bigne;J. Bus. Res.,2020

4. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations;Bigne;J. Destin. Market. Manag.,2021

5. The helpfulness of online reviews;Chen;Online Inf. Rev.,2020

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