Managing your most loyal customer relationships
Author:
Publisher
Elsevier BV
Subject
Marketing,Business and International Management
Reference29 articles.
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Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture;Journal of Business Research;2024-01
2. Management of Service Quality With Involvement of Technological Developments in Organizations;International Journal of Technology Diffusion;2023-03-17
3. Loyalty Strategies in Latin American SMEs: a Systematic Review of Scientific Literature Between 2012 and 2021;2022 IEEE International Professional Communication Conference (ProComm);2022-07
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