Author:
Akgün Ali E.,Byrne John,Keskin Halit
Abstract
PurposeThis paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory.Design/methodology/approachThe paper used a case study of a firm, which is a small electronics manufacturing group located in the New England area of the northeast USA. Data were collected by observation, oral histories and through discussion and interviews with organization members.FindingsIt was observed that a structuration view of organization intelligence removes the individual/organization level intelligence dichotomy, and integrates the fragmented studies on the epistemology of intelligence, e.g. cognitive, behavioral and social/emotional.Research limitations/implicationsPropositions for further research are formulated. However, findings are derived on the basis of a substantive case study in a particular country. Further, research needs to expand this base to encompass other organizations in a wider range of countries across different cultures.Practical implicationsThis paper helps managers to assess and to operationalize organizational intelligence.Originality/valueThis paper proposes a more comprehensive understanding of intelligence in organizations.
Subject
Management of Technology and Innovation,Organizational Behavior and Human Resource Management,Strategy and Management,General Decision Sciences
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