1. A framework for AI-powered service innovation capability: Review and agenda for future research;Technovation,2023
2. Altexsoft
. (2021). 10 Ways airlines use artificial intelligence and data science to improve operations. https://www.altexsoft.com/blog/engineering/ai-airlines/
3. Blanchfield, N.
,
Caruana, S.
, &
Martin, B.
(2020). Artificial intelligence is making waves in the cruise industry. https://www.qut.edu.au/study/business/insights/artificial-intelligence-making-waves-in-the-cruise-industry
4. Impact of artificial intelligence in travel, tourism, and hospitality,2022
5. From sci-fi to sci-fact: The state of robotics and AI in the hospitality industry;Journal of Hospitality and Tourism Technology,2019