Rectification of the primary data obtained by a patients’ satisfaction survey-Reference-Cited by-同舟云学术

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Rectification of the primary data obtained by a patients’ satisfaction survey

Published:1995-02 Issue:1 Volume:8 Page:15-17
ISSN:0952-6862
Container-title:International Journal of Health Care Quality Assurance
language:en
Short-container-title:International J Health Care QA

Author:

Kasalová Hana

Publisher

Emerald

Subject

Health Policy,General Business, Management and Accounting

Reference6 articles.

1. Quality in health care

2. Diagnosing the Organisation: One Health Authority′s Experience of Total Quality Management

3. Obstacles to Total Quality in Health Care

4. 4. Gladkij, I. “Health care quality management and its control”, Sborník sociálniho lékařství (Journal of Social Medicine), No. 4, 1992, pp. 19‐24 (in Czech).

5. 5. Kasalová, H. “Patient satisfaction and TQM”, Praktický lékař (General Practitioner), Vol. 74 No. 3, 1994, pp. 134‐6(in Czech).

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Inpatient satisfaction: an analysis of Malaysian public hospitals;International Journal of Public Sector Management;2012-01-20

2. Erratum;Asian Journal on Quality;2009-04-17

3. Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals;Asian Journal on Quality;2007-12-18

4. Implementation of total quality management in the managed care industry;The TQM Magazine;2002-04-01

5. Patient Expectations and Marketing Programming for OB/GYN Services;Health Marketing Quarterly;1997-01

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