Erratum-Reference-Cited by-同舟云学术

Erratum

Published:2009-04-17 Issue:1 Volume:10 Page:77-87
ISSN:1598-2688
Container-title:Asian Journal on Quality
language:en
Short-container-title:

Author:

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/15982688200700028. When citing the article, please cite: Noor Hazilah Abd Manaf, Phang Siew Nooi, (2007), “Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals”, Asian Journal on Quality, Vol. 8 Iss: 3, pp. 113 - 122.

Publisher

Emerald

Reference20 articles.

1. Measuring service quality at a university health clinic

2. Private and public medicine: a comparison of quality perceptions

3. Patient perceptions of service quality: combining the dimensions

4. Coyle, J. and Williams, B.(1999), "Seeing the woods for the trees: Defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research," Leadership in Health Services, Vol.12, No. 4, Available from: http://www.emerald-library.com/brev/21112dal.htm (Accessed 19 January 2000).

5. The Quality of Care

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