Introducing EPOS in Bass Taverns: a report of the case and an exploration of some of the issues-Reference-Cited by-同舟云学术

Introducing EPOS in Bass Taverns: a report of the case and an exploration of some of the issues

Published:1998-02-01 Issue:1 Volume:10 Page:16-23
ISSN:0959-6119
Container-title:International Journal of Contemporary Hospitality Management
language:en
Short-container-title:

Author:

Baker Michael,Wild Martin,Sussmann Silvia

Abstract

IT projects frequently fail, and many of those which survive do not deliver all they promise. In this paper, the authors discuss factors affecting the success and failure of IT projects and raise a number of questions. They report on a successful IT project at Bass Taverns, and see how this case study sheds light on the questions raised.

Publisher

Emerald

Subject

Tourism, Leisure and Hospitality Management

Reference14 articles.

1. Bailey, M. (1996, “What has happened to productivity growth?”, Science, Vol. 234, pp. 443‐51.

2. Baker, M.G. and Li, B. (1996, “A little of what you fancy does you good? Does IT make a positive contribution to the hospitality industry?”, HITA Conference, Edinburgh, 17‐20 May.

3. Caulkin, S. (1997, “You’ve got IT ‐ but are you attractive?”, The Observer, 25 May.

4. Collins, A. and Bicknell, D. (1997, Crash: Ten Easy Ways to Avoid a Computer Disaster, Simon & Schuster, London.

5. Datamation(1995), “Bass Taverns re‐engineers Dog and Duck with Unisys”, 1 December, pp. 39‐40.

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