1. Baker, M., Wild, M. and Sussmann, S. (1998), “Introducing EPOS in Bass Taverns: a report of the case and an exploration of some of the issues”, International Journal of Contemporary Hospitality Management, Vol. 10 No. 1, pp. 16‐23.
2. Cambridge and District CAMRA (1998), Back to Basics – the Pub. Part 1 ALE, November, CAMRS, Cambridge, p. 1, No. 292.
3. Gamston, D. (20032004), Trouble Brewing: A Report by the Campaign for Real Ale, The Georgian Group. The Society for the Protection of Ancient Buildings, The Thirties Society, The Victorian Society, The Georgian Group, London.
4. Hospitality Training Foundation (1999), Look Who's Training Now, HTF, London.
5. Key Note (2003), Premium Lagers, Beers and Ciders 2003 Executive Summary, Key Note Ltd, Hampton.