What to benchmark?-Reference-Cited by-同舟云学术

What to benchmark?

Published:2002-08 Issue:3 Volume:9 Page:244-255
ISSN:1463-5771
Container-title:Benchmarking: An International Journal
language:en
Short-container-title:Benchmarking

Author:

Carpinetti Luiz C.R.,de Melo Alexandre M.

Publisher

Emerald

Subject

Business and International Management,Strategy and Management

Reference14 articles.

1. American Productivity & Quality Center (APQC) (2000), Process Classification Framework, APQC, Washington, DC, available at: http://www.apqc.org/free/framework.htm

2. Logistics benchmarking as a competitive strategy: some insights

3. Benchmarking in the UK National Health Service

4. Benchmarking process formalization and a case study

5. Benchmarking competitive responses to pioneering new product introductions

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