EMPIRICAL REVIEW OF FACTORS AFFECTING BUYING BEHAVIOR IN HEI’S OF KHYBER PAKHTOONKHWA PROVINCE (PAKISTAN)

Abstract

Purpose of the study: The purpose of this study was to highlight factors that affect buying practices in higher education institutions. Methodology: A questionnaire was used to collect primary data from respondents of higher education institutions of Khyber Pakhtunkhwa (Pakistan). Correlation & Regression tests were applied with the help of SPSS for checking association and cause and effect relationship between predictors and criterion variables. Main findings: Findings of the study reveal that institutional goals, objectives, policies & procedures regarding the purchase, relationship with the suppliers & their credibility, product knowledge, and intangibility are some key factors that affect the buying behavior of individuals in institutions. Applications of the study: Study will help institutional buyers in particular and others in general to reduce brand sensitivity & risk associated with the purchase by following established procedures and policies. The study will help marketers in devising corporate and marketing strategies in different environments to overcome competition. Novelty/Originality of this study: The area of institutional buying in terms of branding has been largely ignored by researchers and academicians previously due to which this area remained underdeveloped theoretically. The study reveals the importance of various factors in institutional buying context and knowledge of these factors will help institutional buyers in particular and others in general, in reducing risk and uncertainty, by overcoming the complexity involved in institutional buying patterns.