Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn
Author:
Publisher
Informa UK Limited
Subject
Computational Theory and Mathematics,Computer Science Applications,Information Systems
Link
http://www.tandfonline.com/doi/pdf/10.1080/10919390902821291
Reference33 articles.
1. Customer Switching Behavior in Service Industries: An Exploratory Study
2. A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction
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