Synergies between quality management and information systems: a literature review and map for further research
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783363.2015.1080117
Reference96 articles.
1. Total quality management for bridging the expectations gap in systems development
2. Measures to assess the impact of information technology on quality management
3. An empirical study of the use of information technology to support total quality management
4. Relationship between quality management information and operational performance
5. Facilitating implementation of total quality management through information technology
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