Measures to assess the impact of information technology on quality management-Reference-Cited by-同舟云学术

Measures to assess the impact of information technology on quality management

Published:2000-02 Issue:1 Volume:17 Page:42-66
ISSN:0265-671X
Container-title:International Journal of Quality & Reliability Management
language:en
Short-container-title:Int J Qual & Reliability Mgmt

Author:

Ang Chooi‐Leng,Davies Mark,Finlay Paul N.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting

Reference52 articles.

1. TOTAL QUALITY MANAGEMENT: A GDSS APPROACH

2. Development of a Tool for Measuring and Analyzing Computer User Satisfaction

3. Bakos, J.Y. (1987), “Dependent variables for the study of firm and industry‐level impacts of information technology”, inProceedings of the Eighth International Conference on Information Systems,December, Pittsburgh, PA, pp. 10‐23.

4. Improving service quality with information technology

5. Bohan, G.P. (1995), “Focus the strategy to achieve results”,Quality Progress, Vol. 28 No. 7, pp. 89‐92.

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