Digital transformation of business-to-business sales: what needs to be unlearned?

Author:

Mattila Malla1ORCID,Yrjölä Mika1ORCID,Hautamäki Pia2ORCID

Affiliation:

1. Faculty of Management and Business, Tampere University, FI-33014, Tampere, Finland

2. School of Business, Tampere University of Applied Sciences, FI-33014, Tampere, Finland

Funder

Business Finland

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Human Factors and Ergonomics

Reference75 articles.

1. Social media, customer engagement, and sales organizations: A research agenda

2. The Role of Technology at the Interface Between Salespeople and Consumers

3. Organizational unlearning as changes in beliefs and routines in organizations

4. Learning process in new product development teams and effects on product success: A socio-cognitive perspective

5. Bages-Amat, Arnau, Liz Harrison, Dennis Spillecke, and Jennifer Stanley. 2020. “These Eight Charts Show How COVID-19 Has Changed B2B Sales Forever.” McKinsey. Accessed April 19, 2021. https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/these-eight-charts-show-how-covid-19-has-changed-b2b-sales-forever.

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1. Digital transformation in sales organizations: antecedents of sales managers’ change readiness and championing behaviors;Journal of Business & Industrial Marketing;2024-08-16

2. The Role of Digital Communication Technologies Through Customer and Market Knowledge in B2B on Sales Performance and Satisfaction;Journal of Business-to-Business Marketing;2024-08-12

3. Aligning Industry Needs and Education: Unlocking the Potential of AI via Skills;2024 Portland International Conference on Management of Engineering and Technology (PICMET);2024-08-04

4. Digital transformation through organisational unlearning: insights from practitioners’ voice;Knowledge Management Research & Practice;2024-07-30

5. Salesperson lifecycle management: Challenges and research priorities;Journal of Personal Selling & Sales Management;2024-07-02

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