The Role of Internal Marketing in the Implementation of Marketing Strategies

Author:

Ahmed Pervaiz K.,Rafiq Mohammed

Publisher

Gabler Verlag

Reference32 articles.

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3. Barnes, J..G. (1989): The Role of Internal Marketing. If the staff won’t buy it why should the customer?, in: Irish Marketing Review, Vol. 4, No. 2, pp. 11–21.

4. Berry, L.L. (1981): The Employee as Customer, in: Journal of Retail Banking, Vol. 3, No. 3, pp. 25–28.

5. Berry, L.L. (1984): The employee as customer, in: Lovelock, C. (ed.): Services Marketing, Englewood Cliffs, pp. 272–278.

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