Determinants of Buyer Response to Physical Distribution Service-Reference-Cited by-同舟云学术

Determinants of Buyer Response to Physical Distribution Service

Published:1969-08 Issue:3 Volume:6 Page:279-283
ISSN:0022-2437
Container-title:Journal of Marketing Research
language:en
Short-container-title:Journal of Marketing Research

Author:

Willett Ronald P.¹,Stephenson P. Ronald¹

Affiliation:

1. Indiana University.

Abstract

Present models for prescribing the configuration of a firm's physical distribution system generally fail to consider order service time as a variable, though there is reason to believe buyers are influenced by service time differentials among suppliers. This article attempts to clarify how retailers discriminate among levels of service time available.

Publisher

SAGE Publications

Subject

Marketing,Economics and Econometrics,Business and International Management

Link

http://journals.sagepub.com/doi/pdf/10.1177/002224376900600302

Reference9 articles.

1. A Warehouse-Location Problem

2. HeskettJ. L., IvieRobert M., and GlaskowskyNicholas A.Jr., Business Logistics, New York: The Ronald Press Company, 1964, 155–75.

3. A Heuristic Program for Locating Warehouses

Cited by 9 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The Difference between Subscription Economy Types and Product Types on Subscription Intention;Journal of Channel and Retailing;2023-01

2. Customer service in the Baltic region: an exploratory analysis;The International Journal of Logistics Management;2007-08-21

3. Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions;Journal of Operations Management;2004-12-16

4. Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes;Journal of Operations Management;2003-12-25

5. Measuring physical distribution service quality;Journal of the Academy of Marketing Science;1997-12