Author:
Rabinovich Elliot,Bailey Joseph P
Funder
W.P. Carey School of Business, Arizona State University
Subject
Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management
Reference86 articles.
1. A strategic analysis of electronic marketplaces;Bakos;MIS Quarterly,1991
2. Improving service quality in America: lessons learned;Berry;Academy of Management Executive,1994
3. Measuring physical distribution service quality;Bienstock;Journal of Academy of Marketing Science,1997
Cited by
126 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献