Guided Team Self-Correction

Author:

Smith-Jentsch Kimberly A.1,Cannon-Bowers Janis A.2,Tannenbaum Scott I.3,Salas Eduardo2

Affiliation:

1. University of Central Florida,

2. University of Central Florida

3. Group for Organizational Effectiveness

Abstract

This research investigated the effects of guided team self-correction using an empirically derived expert model of teamwork as the organizing framework. First, the authors describe the process used to define this model. Second, they report findings from two studies in which the expert model was used to structure the process of guided team self-correction. Participants were U.S. Navy command and control teams (25 in Study 1, 13 in Study 2). Results indicated that teams debriefed using the expert model-driven guided team self-correction approach developed more accurate mental models of teamwork (Study 1) and demonstrated greater teamwork processes and more effective outcomes (Study 2) than did teams debriefed using a less participative and chronologically organized approach that is more typical for these teams.

Publisher

SAGE Publications

Subject

Applied Psychology,Social Psychology

Reference32 articles.

1. Blickensderfer, E., Cannon-Bowers, J.A. & Salas, E. (1997). Theoretical bases for team self-correction: Fostering shared mental models. In M. M. Beyerlein, D. A. Jackson, & S. T. Beyerlein (Eds.), Advances in interdisciplinary studies of work teams (pp. 249-279). Greenwich, CT: JAI.

2. Campbell, G.E., Buff, W.L., Bolton, A.E. & Holness, D.O. (2001). The application of mathematical techniques for modeling decision-making: Lessons learned from a preliminary study. In E. M. Altman, A. Cleermans, C. D. Schunn, & W. D. Gray (Eds.), Proceedings of the Fourth International Conference on Cognitive Modeling (pp. 49-54). Mahwah, NJ: Lawrence Erlbaum.

3. Cannon-Bowers, J.A., Salas, E. & Converse, S.A. (1993). Shared mental models in expert team decision making. In N. J. Castellan , Jr. (Ed.), Current issues in individual and group decision making (pp. 221-246). Hillsdale, NJ: Lawrence Erlbaum.

4. Cannon-Bowers, J.A., Tannenbaum, S.I., Salas, E. & Volpe, C.E. (1995). Defining team competencies and establishing team training requirements. In R. Guzzo & E. Salas (Eds.), Team effectiveness and decision making in organizations (pp. 333-380). San Francisco: Jossey-Bass.

5. Dickinson, T.L. & McIntyre, R.M. (1997). A conceptual framework for teamwork measurement. In M. T. Brannick , E. Salas, & C. Prince (Eds.), Team performance assessment and measurement: Theory, methods, and applications (pp. 19-43). Mahwah, NJ: Lawrence Erlbaum.

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