Organizational Context on Workplace Incivility and Turnover Intention-Reference-Cited by-同舟云学术

Organizational Context on Workplace Incivility and Turnover Intention

Published:2020-05-06 Issue: Volume:17 Page:387-396
ISSN:1109-9526
Container-title:WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS
language:en
Short-container-title:

Author:

Novitasari Dwi¹,Laksmi Riani Asri¹,Suyono Joko¹,Harsono Mugi¹

Affiliation:

1. Institute of Economic Science Widya Wiwaha, Yogyakarta, Business and Economics Faculty, Sebelas Maret University, Surakarta, Central Java, INDONESIA

Abstract

This study aims to investigate and analyze the role of organizational context on workplace incivility and turnover intention. The research sample was 120 employees who work at the company engaged in the service industry. Multiple regression analysis was used to test the research hypotheses. The results found that organizational context influences workplace incivility, which in turn increases turnover intention. As a consequence, it is important for the organization to enhance alertness towards the occurrence of the employees’ workplace incivility. Internalization and implementation of values of the organizational context can be utilized to manage employees’ work performance

Publisher

World Scientific and Engineering Academy and Society (WSEAS)

Subject

Economics and Econometrics,Finance,Business and International Management

Reference74 articles.

1. S. H. Appelbaum, G. D. Iaconi, and A. Matousek, “Positive and negative deviant workplace behaviors: Causes, impacts, and solutions,” Corp. Gov., 2007.

2. D. W. Osgood, J. K. Wilson, P. M. O’Malley, J. G. Bachman, and L. D. Johnston, “Routine activities and individual deviant behavior,” Am. Sociol. Rev., 1996.

3. C. Roberson and E. Azaola, Deviant behavior. 2015.

4. L. M. Andersson and C. M. Pearson, “Tit for tat? the spiraling effect of incivility in the workplace,” Acad. Manag. Rev., vol. 24, no. 3, pp. 452–471, 1999.

5. Christine Porath, “The hidden toll of workplace incivility,” McKinsey Q., 2016.

Cited by 14 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. ANALISIS INPLMENETASI SISTEM MINFORMASI PERSONEL DI AKADEMI MILITER;Jurnal Riset Akuntansi dan Bisnis Indonesia;2023-09-28

2. ANALISIS PEMAHAMAN PERATURAN PEMERINTAH NOMOR 23 TENTANG PAJAK PENGHASILAN PADA UMKM BEKASI;Jurnal Riset Akuntansi dan Bisnis Indonesia;2023-09-28

3. PENGARUH PROFITABILITAS, LIKUIDITAS, LEVERAGE DAN UKURAN PERUSAHAAN TERHADAP MANAJEMEN LABA PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2017-2020;Jurnal Riset Akuntansi dan Bisnis Indonesia;2023-09-28

4. STRATEGI PENINGKATAN KINERJA PERSONIL RESERSE KRIMINAL DALAM MENANGANI PERKARA DI POLRES MAGELANG KOTA;Jurnal Riset Akuntansi dan Bisnis Indonesia;2023-09-28

5. ANALISIS PREDIKSI KEBANGKRUTAN DENGAN MENGGUNAKAN METODE ALTMAN Z-SCORE STUDI EMPIRIS PADA PERUSAHAAN PROPERTY DAN REAL ESTATE YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2012-2021;Jurnal Riset Akuntansi dan Bisnis Indonesia;2023-09-28