Academic Smart Chatbot to Support Emerging Artificial Intelligence Conversation

Author:

Hardi Richki1,Pee Ahmad Naim Che2,Abdullah Muhammad Haziq Lim Bin2,Pitogo Vicente A3,Pribadi Agung Sakti4,Rusdi Jack Febrian5

Affiliation:

1. Universitas Mulia,Department of informatics,Balikpapan,Indonesia

2. Universiti Teknikal Malaysia Melaka,Faculty of Information and Communication Technology (FTMK),Malacca,Malaysia

3. Caraga State University&De La Salle University, Philippines,Butuan,Philippines

4. Universitas Mulia,Department of Law,Balikpapan,Indonesia

5. Sekolah Tinggi Teknologi Bandung,Department of Informatics,Bandung,Indonesia

Funder

Universiti Teknikal Malaysia Melaka

De La Salle University

Publisher

IEEE

Reference37 articles.

1. Enhanced Security Framework On Chatbot Using Mac Address Authentication To Customer Service Quality;hardi;International Journal of Scientific & Technology Research,2020

2. A Survey on Evaluation Methods for Chatbots

3. Handling Sparse Rating Matrix for E-commerce Recommender System Using Hybrid Deep Learning Based on LSTM, SDAE and Latent Factor;hanafi;Intelligent Systems Engineering J,2022

4. Artificial conversations for customer service chatter bots: Architecture, algorithms, and evaluation metrics

5. Ekybot: Framework Proposal for Chatbot in Financial Enterprises

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