Artificial conversations for customer service chatter bots: Architecture, algorithms, and evaluation metrics-Reference-Cited by-同舟云学术

Artificial conversations for customer service chatter bots: Architecture, algorithms, and evaluation metrics

Published:2015-11 Issue:20 Volume:42 Page:6878-6897
ISSN:0957-4174
Container-title:Expert Systems with Applications
language:en
Short-container-title:Expert Systems with Applications

Author:

Chakrabarti Chayan,Luger George F.

Publisher

Elsevier BV

Subject

Artificial Intelligence,Computer Science Applications,General Engineering

Reference58 articles.

1. Illocutionary acts and sentence meaning;Alston,2000

2. How to do things with words;Austin,1962

3. Gus: A frame-driven dialog system;Bobrow;Artificial Intelligence,1977

4. Chakrabarti, C. (2014). Artificial conversations for chatter bots using knowledge representation, learning, and pragmatics (Ph.D. thesis). University of New Mexico. Albuquerque, NM.

5. A semantic architecture for artificial conversations;Chakrabarti,2012

Cited by 52 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. A Survey of Conversational Styles and Systems;2024 16th International Conference on Human System Interaction (HSI);2024-07-08

2. Deep learning-based chatbot by natural language processing for supportive risk management in river dredging projects;Engineering Applications of Artificial Intelligence;2024-05

3. Should Conversational Agents Care About Our Gender Identity?;Lecture Notes in Computer Science;2024

4. The Diffusion of Chatbot Research Across Disciplines: A Systematic Literature Review;New Perspectives in Organizational Communication;2024

5. Künstliche Intelligenz in Kundeninteraktionen – Chancen und Herausforderungen für KMU;Der Betriebswirt;2023-07-01