Ekybot: Framework Proposal for Chatbot in Financial Enterprises

Author:

Tenemaza Maritzol,Luján-Mora Sergio,de Antonio Angélica,Ramírez Jaime,Zarabia Omar

Publisher

Springer International Publishing

Reference8 articles.

1. Ruane, E., Faure, T., Smith, R., Bean, D., Carson-Berndsen, J., Ventresque, A.: BoTest: a framework to test the quality of conversational agents using divergent input examples. In: Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion, p. 64 (2018)

2. Rahim, S.R.M., Mohamad, Z.Z., Bakar, J.A., Mohsin, F.H., Isa, N.M.: Artificial intelligence, smart contract and islamic finance. Asian Soc. Sci. 14, 145 (2018)

3. Shawar, B.A., Atwell, E.: Using dialogue corpora to train a chatbot. In: Proceedings of the Corpus Linguistics 2003 Conference, pp. 681–690 (2003)

4. Horowitz, E., Ambrose, M., Fetta, M., Hakim, S., Kaufman, M., Robinson, D.: Automated system and method for customized and personalized presentation of products and services of a financial institution. U.S. Patent No. 6, 349, 290. U.S. Patent and Trademark Office, Washington, DC (2002)

5. Liang, X., Ding, R., Lin, M., Li, L., Li, X., Lu, S.: CI-Bot: a hybrid chatbot enhanced by crowdsourcing. In: Asia-Pacific Web (APWeb) and Web-Age Information Management (WAIM) Joint Conference on Web and Big Data, pp. 195–203 (2017)

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