Measuring service quality of Indian Rail passenger services using RAILQUAL model (A study of South Central Railways)
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Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx5/5481670/5492694/05492704.pdf?arnumber=5492704
Cited by 6 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport;Transactions on Transport Sciences;2023-09-05
2. Statistical Analysis of Train Operation and Passenger Distribution Based on Real Records: A Case Study of Wuhan-Guangzhou HSR;Journal of Advanced Transportation;2023-05-15
3. Integration of Text Mining, Railqual, Kano Model, and Kansei Engineering for Train Service Excellence;2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM);2022-12-07
4. An integrated approach towards ranking hospitals using Fuzzy AHP and ELECTRE-I technique;International Journal of Healthcare Management;2019-09-23
5. Assessment of hospital service quality parameters from patient, doctor and employees’ perspectives;Total Quality Management & Business Excellence;2018-06-14
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