Pushing Yourself Harder: The Effects of Mobile Touch Modes on Users’ Self-Regulation

Author:

Liu Yang (Alison)1ORCID,Jiang Zhenhui (Jack)2ORCID,Choi Ben C. F.3ORCID

Affiliation:

1. School of Management, Xi’an Jiaotong University, Shaanxi 710049, China;

2. Innovation and Information Management, The University of Hong Kong, Hong Kong;

3. Nanyang Business School, Nanyang Technological University, Singapore 639798, Singapore

Abstract

Mobile health interventions are widely used to facilitate individuals’ management of their health behavior. A notable issue is that health interventions with obvious persuasive intent may cause negligence and reactance. In this study, we propose a subtle but powerful way to bolster self-regulation in maintaining healthy behavior by leveraging embodied interaction design. Our study shows that bodily actions in interacting with digital devices can trigger thoughts about prior associated experiences and, thus, be strategically designed to affect individuals’ judgments, decisions, and behavior. Specifically, in three experiments, we find that firmly pressing a touchscreen during mobile interaction (as compared with gently tapping a touchscreen) can activate users’ approach motivation and, thus, induce their preference for a healthy over a tasty beverage, lead to more challenging exercise goals and more exercise, and reduce personal hygiene lapses after receiving hygiene education. Hence, designers of digital health products may consider designing interaction with pressing gestures to facilitate users’ self-regulation and attainment of health-related goals. Policymakers can also encourage the adoption of relevant app designs to improve citizens’ health wellbeing.

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Library and Information Sciences,Information Systems and Management,Computer Networks and Communications,Information Systems,Management Information Systems

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