Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach-Reference-Cited by-同舟云学术

Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach

Published:2019-06 Issue:2 Volume:30 Page:351-374
ISSN:1047-7047
Container-title:Information Systems Research
language:en
Short-container-title:Information Systems Research

Author:

Yang Mingwen¹,Zheng Zhiqiang (Eric)²,Mookerjee Vijay³^ORCID

Affiliation:

1. Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195;

2. Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080;

3. Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Library and Information Sciences,Information Systems and Management,Computer Networks and Communications,Information Systems,Management Information Systems

Reference48 articles.

1. Reviews without a Purchase: Low Ratings, Loyal Customers, and Deception

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