Modeling and Simulation of Nonstationary Non-Poisson Arrival Processes-Reference-Cited by-同舟云学术

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Modeling and Simulation of Nonstationary Non-Poisson Arrival Processes

Published:2019-04 Issue:2 Volume:31 Page:347-366
ISSN:1091-9856
Container-title:INFORMS Journal on Computing
language:en
Short-container-title:INFORMS Journal on Computing

Author:

Liu Ran¹,Kuhl Michael E.²,Liu Yunan³,Wilson James R.³^ORCID

Affiliation:

1. SAS Institute, Cary, North Carolina 27513;

2. Department of Industrial and Systems Engineering, Rochester Institute of Technology, Rochester, New York 14623;

3. Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695-7906

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

General Engineering

Reference35 articles.

1. Workload forecasting for a call center: Methodology and a case study

2. Modeling Daily Arrivals to a Telephone Call Center

3. Generalized Concavity

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