Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience-Reference-Cited by-同舟云学术

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Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

Published:1991-09 Issue:2 Volume:18 Page:174
ISSN:0093-5301
Container-title:Journal of Consumer Research
language:en
Short-container-title:J CONSUM RES

Author:

Hui Michael K.,Bateson John E. G.

Publisher

Oxford University Press (OUP)

Subject

Marketing,Economics and Econometrics,Arts and Humanities (miscellaneous),Anthropology,Business and International Management

Link

http://academic.oup.com/jcr/article-pdf/18/2/174/5053338/18-2-174.pdf

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