Emotional Labor, Quality of Work Life, and Life Satisfaction of Tour Guides: The Mediating Role of Burnout-Reference-Cited by-同舟云学术

Emotional Labor, Quality of Work Life, and Life Satisfaction of Tour Guides: The Mediating Role of Burnout

Published:2021-06-18 Issue: Volume: Page:
ISSN:2687-3737
Container-title:Journal of Tourism, Leisure and Hospitality
language:
Short-container-title:

Author:

DEMİRDELEN ALRAWADIEH Derya,DİNÇER Mithat

Publisher

Anadolu University

Reference68 articles.

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3. Ali, F., Rasoolimanesh, S. M., Sarstedt, M., Ringle, C. M., & Ryu, K. (2018). An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research. International Journal of Contemporary Hospitality Management.

4. Allen, J. A., Pugh, S. D., Grandey, A. A., & Groth, M. (2010). Following display rules in good or bad faith?: Customer orientation as a moderator of the display rule-emotional labor relationship. Human Performance, 23(2), 101-115.

5. Alrawadieh, Z., & Demirdelen Alrawadieh, D. (2020). Sexual harassment and wellbeing in tourism workplaces: The perspectives of female tour guides. In Vizcaino-Suárez, P., Jeffrey, H. & Eger, C. (eds.), Tourism and Gender-Based Violence – Challenging Inequalities (pp.80- 92). CABI, Oxford.

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