How nurses and their work environment affect patient experiences of the quality of care: a qualitative study
Author:
Publisher
Springer Science and Business Media LLC
Subject
Health Policy
Link
http://link.springer.com/content/pdf/10.1186/1472-6963-14-249.pdf
Reference44 articles.
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3. Suhonen R, Papastavrou E, Efstathiou G, Tsangari H, Jarosova D, Leino-Kilpi H, Patiraki E, Karlou C, Balogh Z, Merkouris A: Patient satisfaction as an outcome of individualised nursing care. Scand J Caring Sci. 2012, 26 (2): 372-380. 10.1111/j.1471-6712.2011.00943.x.
4. Giordano LA, Elliott MN, Goldstein E, Lehrman WG, Spencer PA: Development, implementation, and public reporting of the HCAHPS survey. Med Care Res Rev. 2010, 67 (1): 27-37. 10.1177/1077558709341065.
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