Measuring patient experiences in Europe: what can we learn from the experiences in the USA and England?
Author:
Publisher
Oxford University Press (OUP)
Subject
Public Health, Environmental and Occupational Health
Link
http://academic.oup.com/eurpub/article-pdf/19/4/354/1337955/ckp105.pdf
Reference5 articles.
1. Quality of care from the patients' perspective: from theoretical concept to a new measuring instrument
2. Made in the USA: the import of American Consumer Assessment of Health Plan Surveys (CAHPS®) into the Dutch social insurance system
3. Systematic Review: The Evidence That Publishing Patient Care Performance Data Improves Quality of Care
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