Development, Implementation, and Public Reporting of the HCAHPS Survey
Author:
Affiliation:
1. Health Services Advisory Group, Phoenix, Arizona
2. RAND, Santa Monica, California,
3. Centers for Medicare & Medicaid Services, Baltimore, Maryland
Abstract
Publisher
SAGE Publications
Subject
Health Policy
Link
http://journals.sagepub.com/doi/pdf/10.1177/1077558709341065
Reference34 articles.
1. The Role of Information in Medical Markets: An Analysis of Publicly Reported Outcomes in Cardiac Surgery
2. Do Report Cards Tell Consumers Anything They Don't Already Know? The Case of Medicare HMOs
3. Equivalence of Mail and Telephone Responses to the CAHPS® Hospital Survey
4. Patterns of Unit and Item Nonresponse in the CAHPS® Hospital Survey
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