Accuracy, patient-perceived usability, and acceptance of two symptom checkers (Ada and Rheport) in rheumatology: interim results from a randomized controlled crossover trial
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Published:2021-04-13
Issue:1
Volume:23
Page:
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ISSN:1478-6362
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Container-title:Arthritis Research & Therapy
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language:en
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Short-container-title:Arthritis Res Ther
Author:
Knitza JohannesORCID, Mohn Jacob, Bergmann Christina, Kampylafka Eleni, Hagen Melanie, Bohr Daniela, Morf Harriet, Araujo Elizabeth, Englbrecht Matthias, Simon David, Kleyer Arnd, Meinderink Timo, Vorbrüggen Wolfgang, von der Decken Cay Benedikt, Kleinert Stefan, Ramming Andreas, Distler Jörg H. W., Vuillerme Nicolas, Fricker Achim, Bartz-Bazzanella Peter, Schett Georg, Hueber Axel J., Welcker Martin
Abstract
Abstract
Background
Timely diagnosis and treatment are essential in the effective management of inflammatory rheumatic diseases (IRDs). Symptom checkers (SCs) promise to accelerate diagnosis, reduce misdiagnoses, and guide patients more effectively through the health care system. Although SCs are increasingly used, there exists little supporting evidence.
Objective
To assess the diagnostic accuracy, patient-perceived usability, and acceptance of two SCs: (1) Ada and (2) Rheport.
Methods
Patients newly presenting to a German secondary rheumatology outpatient clinic were randomly assigned in a 1:1 ratio to complete Ada or Rheport and consecutively the respective other SCs in a prospective non-blinded controlled randomized crossover trial. The primary outcome was the accuracy of the SCs regarding the diagnosis of an IRD compared to the physicians’ diagnosis as the gold standard. The secondary outcomes were patient-perceived usability, acceptance, and time to complete the SC.
Results
In this interim analysis, the first 164 patients who completed the study were analyzed. 32.9% (54/164) of the study subjects were diagnosed with an IRD. Rheport showed a sensitivity of 53.7% and a specificity of 51.8% for IRDs. Ada’s top 1 (D1) and top 5 disease suggestions (D5) showed a sensitivity of 42.6% and 53.7% and a specificity of 63.6% and 54.5% concerning IRDs, respectively. The correct diagnosis of the IRD patients was within the Ada D1 and D5 suggestions in 16.7% (9/54) and 25.9% (14/54), respectively. The median System Usability Scale (SUS) score of Ada and Rheport was 75.0/100 and 77.5/100, respectively. The median completion time for both Ada and Rheport was 7.0 and 8.5 min, respectively. Sixty-four percent and 67.1% would recommend using Ada and Rheport to friends and other patients, respectively.
Conclusions
While SCs are well accepted among patients, their diagnostic accuracy is limited to date.
Trial registration
DRKS.de, DRKS00017642. Registered on 23 July 2019
Funder
Novartis Pharma Universitätsklinikum Erlangen
Publisher
Springer Science and Business Media LLC
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