Author:
Triki Abdelfatteh,Zouaoui Fekhta
Cited by
4 articles.
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1. Customer Relationship Management in an Era of Digital Disruption and Business Model Evolution;Journal of Enterprise and Business Intelligence;2023-01-05
2. Customer Knowledge Management (CKM);Advances in Marketing, Customer Relationship Management, and E-Services;2015
3. Understanding Customers' Behaviour through Web Data Mining Models;Advances in Marketing, Customer Relationship Management, and E-Services;2015
4. Customer Knowledge Management Models: Assessment and Proposal;Research in Systems Analysis and Design: Models and Methods;2011